| Name | Description | Type | Additional information |
|---|---|---|---|
| Organization | Organization |
None. |
|
| SmartCardNo | string |
None. |
|
| WorkOrderId | integer |
None. |
|
| CallCategory | string |
None. |
|
| CallerNo | string |
None. |
|
| RMN | string |
None. |
|
| AlternateNo | string |
None. |
|
| ProductType | string |
None. |
|
| STBNo | string |
None. |
|
| ComplaintDate | date |
None. |
|
| SLAEndTime | date |
None. |
|
| SLAHrLeft | string |
None. |
|
| TimeRemainingForSLA | date |
None. |
|
| ActivationDate | date |
None. |
|
| Repeat | boolean |
None. |
|
| RepeatCount | string |
None. |
|
| FRCount | integer |
None. |
|
| WorkOrderStatus | string |
None. |
|
| AllocationStatus | string |
None. |
|
| ServiceCharge | string |
None. |
|
| BasePackageName | string |
None. |
|
| BasePackageID | integer |
None. |
|
| NextRechargeDate | date |
None. |
|
| NextRenewalDate | date |
None. |
|
| SwitchOffDate | date |
None. |
|
| TechnicianName | string |
None. |
|
| ActivationOffer | string |
None. |
|
| OfferPackageID | integer |
None. |
|
| RechargeDate | date |
None. |
|
| STBTechnicalDetails | string |
None. |
|
| AppointmentDateTime | date |
None. |
|
| PrefferedDate | date |
None. |
|
| EsclationType | string |
None. |
|
| LastWorkOrderID | integer |
None. |
|
| LastVisitedEngName | string |
None. |
|
| LastVisitedEngID | integer |
None. |
|
| ContactedOn | date |
None. |
|
| DSM | string |
None. |
|
| Locality | string |
None. |
|
| PendingLocation | string |
None. |
|
| ASE | string |
None. |
|
| SubscriberID | integer |
None. |
|
| CustomerId | string |
None. |
|
| CustomerName | string |
None. |
|
| Address | string |
None. |
|
| Pincode | string |
None. |
|
| CustomerType | string |
None. |
|
| CustomerClass | string |
None. |
|
| ActionCategory | string |
None. |
|
| ResolutionCode | string |
None. |
|
| DelightCode | string |
None. |
|
| WIPReason | string |
None. |
|
| WIPReasonID | integer |
None. |
|
| NatureOfWorkDone | string |
None. |
|
| STBModel | string |
None. |
|
| STBModelID | string |
None. |
|
| STBType | string |
None. |
|
| STBTypeID | integer |
None. |
|
| VoucherNo | string |
None. |
|
| IsVisited | boolean |
None. |
|
| VisitCharges | decimal number |
None. |
|
| WarrantyStatus | string |
None. |
|
| STBWarranty | string |
None. |
|
| VCWarranty | string |
None. |
|
| LNBF | string |
None. |
|
| Remote | string |
None. |
|
| ConversionStatus | integer |
None. |
|
| BoxType | string |
None. |
|
| CustomerZingDish | string |
None. |
|
| IsUpdatable | boolean |
None. |
|
| Corporateid | integer |
None. |
|
| InstallationBookedBy | string |
None. |
|
| CCRemarks | string |
None. |
|
| WorkOrderStatusID | integer |
None. |
|
| WorkOrderStatusType | string |
None. |
|
| CoordinatorID | integer |
None. |
|
| QuestionDesc | string |
None. |
|
| Response | string |
None. |
|
| Disposition | string |
None. |
|
| SubDisposition | string |
None. |
|
| CoordinatorName | string |
None. |
|
| IsEnabled | boolean |
None. |
|
| ResolvedBy | integer |
None. |
|
| CaseHistory | string |
None. |
|
| SpokenWith | string |
None. |
|
| ActualFault | string |
None. |
|
| CallPhone | string |
None. |
|
| Origin | string |
None. |
|
| TechnicianId | integer |
None. |
|
| TechnicianTypeId | integer |
None. |
|
| CategoryId | string |
None. |
|
| SMSText | string |
None. |
|
| UpdateFormNo | string |
None. |
|
| CityRowID | integer |
None. |
|
| City | string |
None. |
|
| Mobileno | string |
None. |
|
| VcNo | string |
None. |
|
| HomePick | string |
None. |
|
| HomePickDisID | integer |
None. |
|
| Amount | decimal number |
None. |
|
| Type | string |
None. |
|
| AccountNo | string |
None. |
|
| SignalStrength_12688 | integer |
None. |
|
| SignalQuality_12688 | integer |
None. |
|
| SignalStrength_10990 | integer |
None. |
|
| SignalQuality_10990 | integer |
None. |
|
| SignalStrength_12522 | integer |
None. |
|
| SignalQuality_12522 | integer |
None. |
|
| FccRating | integer |
None. |
|
| FlixNo | integer |
None. |
|
| DFlixVCHNo | string |
None. |
|
| NewVcNo | string |
None. |
|
| ParentVcNo | string |
None. |
|
| ChildVcNo1 | string |
None. |
|
| ChildVcNo2 | string |
None. |
|
| ChildVcNo3 | string |
None. |
|
| LastAttendedDate | date |
None. |
|
| ApprovalKey | string |
None. |
|
| MaterialDetails | string |
None. |
|
| MateriaItemlDetails | string |
None. |
|
| ItemConsumeDetails | string |
None. |
|
| CallCenterFlag | integer |
None. |
|
| RespondStatus | boolean |
None. |
|
| FaultCategory | integer |
None. |
|
| ServiceType | string |
None. |
|
| ServiceTypeID | integer |
None. |
|
| ServiceID | integer |
None. |
|
| ServiceName | string |
None. |
|
| ServicePrice | string |
None. |
|
| ResolvedDate | date |
None. |
|
| ArrivalDate | date |
None. |
|
| ContactStatus | string |
None. |
|
| CreatedBy | integer |
None. |
|
| RescheduleReason | string |
None. |
|
| CallBackTime | date |
None. |
|
| MaterialQty | integer |
None. |
|
| MaterialID | integer |
None. |
|
| MaterialName | string |
None. |
|
| MaterialType | string |
None. |
|
| MaterialPriceIW | integer |
None. |
|
| MaterialPriceOW | integer |
None. |
|
| ServiceProviderId | integer |
None. |
|
| EscalationDate | date |
None. |
|
| TeleRemark | Collection of string |
None. |
|
| VisitRemark | Collection of string |
None. |
|
| Warranty | Dictionary of string [key] and string [value] |
None. |
|
| Address1 | string |
None. |
|
| Address2 | string |
None. |
|
| Address3 | string |
None. |
|
| ItemId | integer |
None. |
|
| ItemCode | string |
None. |
|
| ItemName | string |
None. |
|
| CustomerStatus | integer |
None. |
|
| CreatedOn | date |
None. |
|
| typeofcustomerrowid | integer |
None. |
|
| PinRowId | integer |
None. |
|
| ParentSMSId | integer |
None. |
|
| ToBeChild | integer |
None. |
|
| ChildConversionOn | date |
None. |
|
| ServicePolicy | integer |
None. |
|
| PriorityFlag | string |
None. |
|
| PreferredDateTime | date |
None. |
|
| ServicerID | integer |
None. |
|
| _0To1Days | integer |
None. |
|
| _1To2Days | integer |
None. |
|
| _2To3Days | integer |
None. |
|
| _3To5Days | integer |
None. |
|
| _5To7Days | integer |
None. |
|
| _7To15Days | integer |
None. |
|
| _15To30Days | integer |
None. |
|
| _GreaterThan30Days | integer |
None. |
|
| PendingWo | integer |
None. |
|
| PendingRepeatWo | integer |
None. |
|
| Agony | integer |
None. |
|
| AgonyCountPrint | string |
None. |
|
| TrainingStatus | string |
None. |
|
| OW_MTDcancellation | integer |
None. |
|
| OW_FTDcancellation | integer |
None. |
|
| WOCode | string |
None. |
|
| MduSapCode | string |
None. |
|
| HvsValue | string |
None. |
|
| PendingSpare | string |
None. |
|
| IsDevicedAttached | boolean |
None. |
|
| IsSwapEnabledOnPage | boolean |
None. |
|
| FRType | string |
None. |
|
| BoxNo18 | string |
None. |
|
| WorkOrderReopenDate | date |
None. |
|
| HMID | integer |
None. |
|
| EntitySubType | string |
None. |
|
| InternalID | integer |
None. |
|
| ClientIpAddress | string |
None. |
|
| BrowserDetail | string |
None. |
|
| PendingReasonID | integer |
None. |
|
| HappyCode | integer |
None. |
|
| Remarks | string |
None. |
|
| Flag | integer |
None. |
|
| StatusFlag | string |
None. |
|
| ActivationID | decimal number |
None. |
|
| ActivationStatus | integer |
None. |
|
| UserName | string |
None. |
|
| Technicalproduct | string |
None. |
|
| IsContactable | boolean |
None. |
|
| OrgType | string |
None. |
|
| St2Flag | string |
None. |
|
| CallColor | string |
None. |
|
| CallStatusColor | string |
None. |
|
| OrganizationColor | string |
None. |
|
| TechAssociateID | integer |
None. |
|
| AllignmentRequired | integer |
None. |
|
| SubsIsOnST2 | integer |
None. |
|
| STBReplacementRequired | integer |
None. |
|
| AllignmentRequiredMessage | string |
None. |
|
| STBReplacementReqMessage | string |
None. |
|
| Landmark | string |
None. |
|
| EnggStatus | string |
None. |
|
| SmrtFlag | integer |
None. |
|
| FlagParking | string |
None. |
|
| TicketParkingCount | integer |
None. |
|
| RTCallCount | integer |
None. |
|
| CallMessage | string |
None. |
|
| TechnicianType | string |
None. |
|
| WCTotalTicket | integer |
None. |
|
| RETotalTicket | integer |
None. |
|
| IsHDUpgrade | boolean |
None. |
|
| IsSwapped | boolean |
None. |
|
| Conversion | Conversion |
None. |
|
| IsMagicstickActivatedOnSameworkOrder | boolean |
None. |
|
| IsDevicedActivated | boolean |
None. |
|
| IsMagicStickTobeEnabled | boolean |
None. |
|
| IsMagicStickEnabled | boolean |
None. |
|
| AlexaProductIds | Collection of integer |
None. |
|
| IsRechargeDone | boolean |
None. |
|
| CheckMSAvlOnPincode | boolean |
None. |
|
| CheckMSAvlOnDevice | boolean |
None. |
|
| MinimumRechargeForMS | string |
None. |
|
| DongleDetailList | Collection of DongleDetails |
None. |
|
| DongleWarrantyDetails | DongleWarrantyDetails |
None. |
|
| IsDongle | boolean |
None. |
|
| IsRemote | boolean |
None. |
|
| AlexaOrMagicStick | string |
None. |
|
| OTACommandResult | string |
None. |
|
| WODescription | string |
None. |
|
| ActionTaken | string |
None. |
|
| WOType | string |
None. |
|
| CallOutIsUpdated | string |
None. |
|
| CallOutTimeRemaining | string |
None. |
|
| TimeDefference | string |
None. |
|
| IsUniversalAdaptor | integer |
None. |
|
| IsT9Flag | integer |
None. |
|
| PendinghourFlag | integer |
None. |
|
| DelayRemarks | string |
None. |
|
| DelayDeposition | string |
None. |
|
| PURNStatus | string |
None. |
|
| LiveCallCount | string |
None. |
|
| teleVisitRemark | TeleVisitRemark |
None. |
|
| EscalatedWorkOrderDetails | EscalatedWO |
None. |
|
| ExpectedClosingDate | string |
None. |
|
| WarrantyDetails | Dictionary of string [key] and string [value] |
None. |
|
| SubSubType | string |
None. |
|
| CallerNumber | string |
None. |
|
| DeviceSerialNumber | string |
None. |
|
| WipReminderDateTime | string |
None. |
|
| Customer | Subscriber |
None. |
|
| IsFocCustomer | boolean |
None. |
|
| SMRTMessage | string |
None. |
|
| OfferDetail | string |
None. |
|
| IsDelayed | boolean |
None. |
|
| EcafOption | EcafOption |
None. |
|
| IsShowECAFHappyCode | integer |
None. |
|
| WorkOrderAction | WorkOrderAction |
None. |
|
| DeviceWarrantyDetails | DeviceWarrantyDetails |
None. |
|
| DepositionList | Collection of Object |
None. |
|
| IsMandateRecharge | boolean |
None. |
|
| OTP | integer |
None. |
|
| Source | string |
None. |
|
| OTPFlag | integer |
None. |
|
| SelectedfaultCategaryid | integer |
None. |
|
| WatchoInfo | string |
None. |
|
| ODUFlag | string |
None. |